Health Advocacy Services

HEALTH ADVOCATE – MAKING HEALTH CARE EASIER FOR YOUR WHOLE FAMILY

Health care is complex and confusing. Health Advocate is here to help. Whether you need to find an in-network doctor, locate help for Mom or sort through a medical bill, they have the right experts to handle almost any kind of health care and insurance-related issue. Evoque offers this service at no cost to you. It’s completely confidential, and you can use it as many times as needed.

Highly trained Personal Health Advocates, typically registered nurses supported by benefits and claims specialists, will handle your issue. Experts will do the legwork, make the calls, handle the paperwork and follow up with you every step of the way — all to save you time, money and worry.

HOW IT WORKS

Simply call our toll-free number, send us an email or message us through our mobile app anytime you have a question or concern. Complete a HIPAA authorization form here: https://content.healthadvocate.com/Member/AuthorizationForms/Authorization-Form.pdf, so that they can request information on your behalf. Your assigned Personal Health Advocate will provide the support you need. Here are just a few examples: 

You’ve just received a diagnosis for a medical condition. Your Personal Health Advocate will help you:

  • Understand your diagnosis, answer questions, research treatment options
  • Find in-network providers including specialists, hospitals, labs and more
  • Arrange for a second opinion with a center of excellence, transfer medical records
  • Help you transition home after a hospital stay

You’re overwhelmed with medical bills and don’t know where to start. Your Personal Health Advocate will help you:

  • Review your health insurance coverage
  • Work on your behalf to sort through exactly what you owe
  • Suggest ways to lower out-of-pocket costs
  • Complete HIPAA form to get started

WHO IS ELIGIBLE?

Health Advocate is available to eligible team members, their spouses, dependent children, parents and parents-in-law.

Contact Health Advocate Anytime

Call: 866-695-8622
Email: answers@HealthAdvocate.com
Web: HealthAdvocate.com/members
Download the mobile app

 

Use the Health Advocate mobile app to get a Personal Health Advocate in the palm of your hand!

  • Instantly see, learn and interact with your Health Advocate programs, no matter where you are
  • 24/7 live support from your Personal Health Advocate
  • Conveniently upload relevant documents
  • Access trusted information on any health topic